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E-commerce Solutions

Boost E-commerce Sales withIntelligent Communication

Transform your online store's customer experience with AI-powered support, professional phone systems, and seamless multi-channel communication designed for e-commerce success.

Get E-commerce Quote View Success Stories

E-commerce Communication Solutions

Specialized VoIP and AI solutions designed to increase sales, improve customer satisfaction, and streamline operations for online retailers.

AI-Powered Customer Support
24/7 AI agents handle customer inquiries, order status, and returns automatically.
  • Handle 70% of inquiries automatically
  • Reduce response time to under 30 seconds
  • Multi-language support for global customers
  • Seamless handoff to human agents when needed
Sales & Support Hotlines
Professional phone numbers for customer support and sales inquiries.
  • Local numbers in Belgium, Tunisia, Morocco
  • Toll-free options for customer convenience
  • Call routing to appropriate departments
  • Integration with CRM systems
Order Management Integration
Connect your phone system with e-commerce platforms for seamless order processing.
  • Real-time order status updates
  • Automated order confirmations via phone
  • Integration with Shopify, WooCommerce, Magento
  • Inventory alerts and notifications
Multi-Channel Communication
Unified platform for voice, chat, SMS, and email customer support.
  • Omnichannel customer experience
  • Unified customer history across channels
  • Automated follow-up sequences
  • Social media integration
European Market Expansion
Local phone numbers and compliance for selling across European markets.
  • EU-compliant communication systems
  • Local presence in target markets
  • GDPR-compliant data handling
  • Multi-currency and language support
Analytics & Reporting
Comprehensive analytics to track customer interactions and sales performance.
  • Call volume and duration tracking
  • Customer satisfaction metrics
  • Sales conversion analysis
  • ROI measurement for communication spend

Real-World E-commerce Applications

See how our solutions address common e-commerce challenges and drive measurable results.

Pre-Purchase Support

AI agents help customers with product questions, sizing, and recommendations before purchase.

Increase conversion rates by 25%

Order Processing

Automated order confirmations, shipping updates, and delivery notifications via phone.

Reduce order-related inquiries by 60%

Post-Purchase Support

Handle returns, exchanges, and technical support with AI-powered assistance.

Improve customer satisfaction scores by 40%

International Sales

Local phone numbers and multilingual support for European market expansion.

Expand to 3+ new European markets

Proven Results for E-commerce

Our e-commerce clients see significant improvements in key business metrics.

25%
Increase in Conversion Rate
60%
Reduction in Support Tickets
40%
Improvement in Customer Satisfaction
3x
Faster Response Time

Seamless E-commerce Integration

Our solutions integrate seamlessly with your existing e-commerce platform and tools, ensuring a smooth implementation process.

Platform Integration

Works with Shopify, WooCommerce, Magento, and custom platforms

CRM Connectivity

Integrates with Salesforce, HubSpot, and other CRM systems

API Access

RESTful APIs for custom integrations and automation

Ready to Boost Your E-commerce Sales?

Join successful e-commerce businesses using ScopCall to increase conversions, improve customer satisfaction, and expand into European markets.

Get E-commerce Consultation View Pricing Plans
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ScopCall

Solutions VoIP et PBX Cloud premium conçues pour les PME en croissance en Belgique, Tunisie et Maroc. Transformez vos communications d'entreprise avec une technologie de niveau professionnel.

Services

  • Solutions VoIP
  • PBX Cloud
  • Agents IA
  • Solutions Centre d'appels

Contact

+32 (0) 123 456 789
[email protected]
Bruxelles, Belgique
Tunis, Tunisie
Casablanca, Maroc

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