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Success Stories

Real Results fromReal Businesses

Discover how ScopCall has helped 500+ SMEs across Belgium, Tunisia, and Morocco transform their business communications and achieve remarkable growth.

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Technology
Media & Marketing
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E-commerce
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Belgium
Tunisia
Morocco
Belgium
Technology
TechStart Brussels: 60% Cost Reduction
TechStart Brussels

CHALLENGE

High communication costs and poor call quality affecting client relationships

SOLUTION

VoIP system with AI agents and cloud PBX

KEY RESULTS

60%
cost Reduction
40%
call Quality
25%
satisfaction
99.9%
uptime

DETAILED RESULTS

  • 60% reduction in communication costs
  • 40% improvement in call quality
  • 25% increase in client satisfaction
  • 99.9% uptime achieved
"ScopCall's VoIP solution reduced our communication costs by 60% while improving call quality. The setup was seamless and support is excellent."
Sarah Martinez
CEO, TechStart Brussels
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Tunisia
Media & Marketing
MediaCorp Tunis: 70% Automation Success
MediaCorp Tunis

CHALLENGE

Overwhelming customer inquiries requiring 24/7 support

SOLUTION

AI agents with omnichannel support platform

KEY RESULTS

70%
automation
50%
workload Reduction
35%
satisfaction
24/7
availability

DETAILED RESULTS

  • 70% of inquiries handled automatically
  • 50% reduction in support staff workload
  • 35% increase in customer satisfaction
  • 24/7 availability achieved
"The AI agents handle 70% of our customer inquiries automatically. This freed up our team to focus on complex sales opportunities."
Ahmed Ben Ali
Operations Manager, MediaCorp Tunis
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Morocco
Export & Trade
ExportPlus Casablanca: European Market Expansion
ExportPlus Casablanca

CHALLENGE

Need to establish European presence and build trust with international clients

SOLUTION

Cloud PBX with European virtual numbers and multilingual support

KEY RESULTS

3
new Markets
45%
sales Increase
80%
response Time
100%
compliance

DETAILED RESULTS

  • 3 new European markets entered
  • 45% increase in international sales
  • 80% improvement in client response time
  • 100% GDPR compliance achieved
"Cloud PBX gave us the flexibility to work from anywhere while maintaining professional communication with our European clients."
Fatima El Mansouri
Director, ExportPlus Casablanca
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Belgium
E-commerce
RetailPlus Brussels: E-commerce Transformation
RetailPlus Brussels

CHALLENGE

Poor customer support affecting online sales and conversion rates

SOLUTION

AI-powered customer support with order management integration

KEY RESULTS

30%
conversion
65%
ticket Reduction
40%
satisfaction
50%
response Time

DETAILED RESULTS

  • 30% increase in online conversion rate
  • 65% reduction in support tickets
  • 40% improvement in customer satisfaction
  • 50% faster response time
"The AI customer support system transformed our online business. We now handle more inquiries with better results and happier customers."
Jean-Pierre Dubois
E-commerce Manager, RetailPlus Brussels
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Tunisia
Healthcare
MediCare Tunis: Healthcare Communication Excellence
MediCare Tunis

CHALLENGE

Need for HIPAA-compliant communication and improved patient care coordination

SOLUTION

HIPAA-compliant VoIP with AI appointment management

KEY RESULTS

35%
no Show Reduction
50%
satisfaction
60%
emergency Response
100%
compliance

DETAILED RESULTS

  • 35% reduction in appointment no-shows
  • 50% improvement in patient satisfaction
  • 60% faster emergency response
  • 100% HIPAA compliance
"ScopCall's healthcare solutions helped us improve patient care while ensuring full compliance. The AI appointment system is a game-changer."
Dr. Aisha Ben Salah
Medical Director, MediCare Tunis
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Morocco
Real Estate
PropertyPro Morocco: Real Estate Lead Generation
PropertyPro Morocco

CHALLENGE

Low lead conversion rates and inefficient client communication

SOLUTION

AI lead qualification with automated follow-up sequences

KEY RESULTS

75%
qualified Leads
40%
conversion
55%
response Time
30%
productivity

DETAILED RESULTS

  • 75% increase in qualified leads
  • 40% improvement in conversion rate
  • 55% reduction in response time
  • 30% increase in agent productivity
"The AI lead qualification system has revolutionized our sales process. We now focus on serious buyers and close more deals."
Omar Alami
Sales Director, PropertyPro Morocco
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Collective Success Metrics

The combined impact of ScopCall solutions across all our clients.

500+
Successful Implementations
45%
Average Cost Reduction
60%
Average Efficiency Gain
99.9%
Average Uptime

Ready to Write Your Success Story?

Join 500+ successful businesses using ScopCall to transform their communications and drive growth. Get a free consultation to see how we can help your business achieve similar results.

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ScopCall

Solutions VoIP et PBX Cloud premium conçues pour les PME en croissance en Belgique, Tunisie et Maroc. Transformez vos communications d'entreprise avec une technologie de niveau professionnel.

Services

  • Solutions VoIP
  • PBX Cloud
  • Agents IA
  • Solutions Centre d'appels

Contact

+32 (0) 123 456 789
[email protected]
Bruxelles, Belgique
Tunis, Tunisie
Casablanca, Maroc

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