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15+ Professional Services

Complete CommunicationSolutions Portfolio

From VoIP systems to AI-powered agents, ScopCall provides everything you need to modernize your business communications and scale globally across Belgium, Tunisia, and Morocco.

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Our Service Portfolio

Comprehensive telecommunications solutions designed to meet every business communication need, from basic VoIP to advanced AI-powered call center operations.

Call Files & Routing

Structured, optimized call files for efficient prospecting campaigns with advanced routing and skill-based matching.

Structured call files for prospecting
Database lists for European markets
Skill-based call routing
Customizable IVR flows
Campaign optimization

Vicidial Cloud Hosting

Hosted Vicidial solutions for outbound and inbound call center operations with scalable cloud infrastructure.

Predictive dialing
Call recording & analytics
Scalable cloud infrastructure
Campaign management
Real-time reporting

Cloud PBX Provider

Hosted Private Branch Exchange systems for business telephony with advanced features and multi-level IVR.

Call forwarding & voicemail
Multi-level IVR menus
Scalable for remote teams
Internet-based setup
Advanced call routing

Telephony Technologies Provider

End-to-end VoIP and SIP trunking solutions for reliable voice communication with global reach.

VoIP & SIP trunking
Virtual numbers in 100+ countries
European market optimization
Low-cost international calls
Reliable voice communication

Call Center Servers

Cloud-based servers for hosting call center software and databases with high-availability infrastructure.

High-availability infrastructure
Geo-redundancy
Large-scale call volumes
Data-intensive prospecting
Minimal downtime

VoIP & SIP Lines

High-quality VoIP lines with SIP trunking for cost-effective calling and European market expansion.

High-quality VoIP lines
SIP trunking
Local & toll-free European numbers
GDPR compliance
Encrypted communication

Installation & Support

Guided setup for VoIP systems, PBX, and call center software with comprehensive training and onboarding.

Guided VoIP setup
PBX installation
Call center software setup
24/7 customer support
Agent training & onboarding

Scaling & Growth Solutions

Scalable VoIP and call center solutions to support business expansion with flexible pricing models.

Scalable VoIP solutions
Flexible pricing models
Per-user or flat-rate tiers
CRM integration
Business expansion support

GoodDial Cloud Hosting

Cloud-based GoodDial platform for high-efficiency outbound dialing with power dialing features.

Power dialing
Lead prioritization
Sales-driven teams
Prospecting database integration
Targeted campaigns

Inbound Calling Solutions (CallQueue)

Intelligent call queuing to manage high-volume inbound calls with automated distribution and IVR.

Intelligent call queuing
Automated call distribution
Interactive Voice Response
High-volume call management
Self-service options

SIP VoIP Softphone (SoftSPhone)

Software-based VoIP phone for making and receiving SIP-based calls across all devices.

Software-based VoIP phone
Desktop & mobile compatibility
SIP-based calls
European virtual numbers
Flexible device access

Fraud Detection & Transcription

Real-time fraud detection and AI-driven call transcription for compliance and analysis.

Real-time fraud detection
DNC list screening
AI-driven call transcription
Speech analytics
Compliance monitoring

Outbound Calling Solutions (CallcenterERP)

Predictive and progressive dialers for efficient outbound campaigns with CRM integration.

Predictive dialers
Progressive dialers
CRM system integration
Lead management
Structured calling files

AI Agents for Voice Calling

AI-powered bots for automating routine queries and outbound follow-ups with sentiment analysis.

AI-powered voice bots
Routine query automation
Outbound follow-ups
Sentiment analysis
Human-AI workflows

Customer Support Software (Chatbot-Enabled)

Omnichannel support platform with voice, SMS, web chat, and chatbot automation capabilities.

Omnichannel support
Voice, SMS & web chat
Chatbot automation
24/7 self-service
CRM integration

Service Categories

Our services are organized into key categories to help you find exactly what your business needs.

Core VoIP

Essential voice communication services including VoIP lines, SIP trunking, and softphone solutions.

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Cloud Solutions

Scalable cloud-based systems including PBX hosting, call center servers, and infrastructure solutions.

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AI & Automation

Intelligent automation including AI agents, chatbots, fraud detection, and transcription services.

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Call Center

Complete call center solutions including Vicidial, GoodDial, inbound/outbound calling, and management tools.

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Why Choose ScopCall Services?

We provide comprehensive, integrated solutions that work seamlessly together to give your business a competitive advantage.

Multi-Country Expertise

Deep understanding of telecommunications regulations and market needs across Belgium, Tunisia, and Morocco.

Integrated Solutions

All our services work together seamlessly, providing a unified communication ecosystem for your business.

Enterprise Security

Bank-level security and GDPR compliance across all services to protect your business and customer data.

Ready to Transform Your Communications?

Let our experts help you choose the right combination of services for your business needs. Get a free consultation and custom solution design.

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S

ScopCall

Solutions VoIP et PBX Cloud premium conçues pour les PME en croissance en Belgique, Tunisie et Maroc. Transformez vos communications d'entreprise avec une technologie de niveau professionnel.

Services

Solutions VoIP
PBX Cloud
Agents IA
Solutions Centre d'appels

Contact

+32 (0) 123 456 789

[email protected]

Bruxelles, Belgique

Tunis, Tunisie

Casablanca, Maroc

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